This Privacy Policy explains how Mitragg Apps ("we", "us", "our") handles information in connection with our mobile applications (the "Apps"). By using an App you agree to this policy.
Information we collect
Anonymous account identifier. Our Apps sign you in anonymously; we generate a random identifier to save your settings, entitlements and in-app content. No name, email or social login is required.
Purchase information. When you buy a subscription or one-time product, Google Play and our billing provider (RevenueCat) process the transaction and share purchase status with us. We never receive your full payment card details.
Content you provide. Text prompts, voice, images or other inputs you submit to a feature are processed to generate the requested result.
Device & diagnostic data. Basic device and crash/usage diagnostics may be collected to keep the App stable and secure.
Health and fitness data (step-tracking Apps)
If an App offers step tracking or step challenges, it reads your daily step count, with your permission, from Health Connect or from your phone's step sensor. It reads steps only, never other health records, and you can withdraw the permission at any time in Health Connect or in your Android settings.
Use. Your step count is used only to show your steps, award in-app coins, track your challenge progress and compute leaderboards and leagues. Manually entered steps are ignored.
Storage. Daily step totals are stored with your anonymous account on Google Firebase, encrypted in transit, and deleted when you delete your data.
No sale, no sharing, no advertising. We do not sell health or fitness data, share it with third parties, use it for advertising, or use it to determine credit or insurance eligibility.
Limited Use. The use of information received from Health Connect adheres to the Health Connect Permissions policy, including the Limited Use requirements.
Usernames and social features
If an App offers social features such as challenges, leaderboards or friends, you choose a public username. Your username, avatar, step totals, league, rank and challenge results are visible to other users of that App. You can change your username, report or block other users, and delete your data at any time.
AI chat and character Apps
If an App lets you chat with AI characters or create AI stories or images, the messages, character descriptions, persona text and image prompts you submit are sent to our servers and processed by our AI provider (Google Vertex AI) to write replies, check content for safety and create images. This content is not used to train AI models and is never sold or used for advertising.
Storage. Your chat history is stored on your device. Our servers keep only what the feature needs: usage counters (such as messages per day and credits) linked to your anonymous account, and short integrity fingerprints of characters you create. Voice Apps keep a little more for a few days, as described below.
Safety and reports. Messages and generated content are checked automatically for safety. If you report an AI reply, the reported excerpt is kept to review abuse; it is unlinked from your account when you delete your data.
Age. These Apps are intended for users aged 13 and over; AI character and story Apps ask for your year of birth and do not let younger users continue.
Deletion. Settings → Delete my data erases your chat history on the device and the data linked to your anonymous account on our servers.
Voice and AI agent Apps
If an App lets you talk to an AI agent by voice, it uses your microphone only during a call, and only after you grant the permission. You can withdraw the permission at any time in your Android settings. If an App turns text into speech, the text you enter is sent to our servers to be voiced.
Speech recognition. What you say during a call is sent to Google Vertex AI and transcribed into text. The audio recording itself is not kept on our servers.
Voices. Agent replies and the text you voice are turned into speech by Google Cloud Text-to-Speech or Murf.ai, which receive only the text to be spoken.
Website import. If you import a website into an agent, our server fetches the public page at the address you enter and uses its text as the agent's knowledge.
Storage. Your agents, calls and audio clips are stored on your device. Our servers keep each call's transcript and replies, and the audio generated for you, for up to 7 days, then delete them automatically. Your voice and text are not used to train AI models and are never sold or used for advertising.
Deletion. Settings → Delete my data removes these records and files from our servers right away and clears them from your device.
Weather (widget and weather Apps)
If an App shows the weather, it sends the coordinates of the place you choose to MET Norway (api.met.no), the Norwegian Meteorological Institute's public forecast service, about once an hour to fetch the forecast. Like any web request, this includes your IP address. No account identifier is sent, and the coordinates are not stored on our servers.
How we use information
We use the above to operate and improve the Apps, deliver features you request, process purchases and entitlements, prevent abuse, and provide support.
Service providers
We rely on trusted processors to run the Apps, including Google Firebase (authentication, database, hosting), Google Play Billing and RevenueCat (purchases), and AI processing providers used only to fulfil a feature you trigger. They process data on our behalf under their own terms and security commitments. We do not sell your personal information.
Data retention & deletion
We keep data only as long as needed to provide the Apps. You can delete your data at any time from within the App (Settings → Delete my data), or by emailing mahammitra115@gmail.com; we will delete the anonymous account and associated data.
Children
Our Apps are not directed to children under 13 (or the age required in your region) and we do not knowingly collect their data.
Security
We use industry-standard measures to protect information. No method of transmission or storage is 100% secure, but we work to safeguard your data.
Changes
We may update this policy; material changes will be reflected on this page with a new effective date.